At Movehappy, we’re dedicated to ensuring a smooth and enjoyable property buying experience, no matter how unfamiliar our clients may be with the area. For Susan and Tony Shiel, who came to us with little knowledge of the region, our team’s support and expertise turned what could have been a daunting process into a successful and enjoyable journey. This case study highlights how Movehappy’s personalised approach helped Susan and Tony find their perfect holiday home in Spain.

Discovering Movehappy

Like many of our clients, Susan and Tony didn’t know much about the area before reaching out to us. Despite that, they felt fully supported from the beginning. “Excellent service, always available to help out and answer questions,” they shared. Whether it was answering queries or providing guidance, Paul and Nathan ensured that Susan and Tony felt informed and confident throughout the process.

Support Throughout the Process

From their initial contact, Susan and Tony had a clear idea of the kind of property they wanted, and Movehappy worked diligently to match their vision with suitable options. “I gave an idea of what I was looking for and they showed me relevant properties,” Susan noted. Our tailored approach, focusing on their specific needs, ensured they were only shown properties that truly aligned with their expectations, making the search efficient and enjoyable.

Familiarity with the Area

Although they weren’t familiar with the area, Susan and Tony were motivated by the prospect of owning a holiday home in Spain. They were drawn by the lifestyle, the weather, and the opportunity to create lasting memories. Movehappy’s local expertise and recommendations helped bridge the gap, ensuring Susan and Tony could make an informed decision despite being new to the region.

Selecting Properties with Movehappy

Movehappy’s focus on personalised service shone through as Susan and Tony described their experience as “excellent.” They appreciated how we carefully curated a list of properties that reflected their preferences, making the process both smooth and enjoyable. Each viewing provided valuable insights into what their future home could be, ensuring they felt comfortable every step of the way.

Choosing Movehappy

When it came to deciding on their property purchase, Susan and Tony were confident that Movehappy was the right choice. They were particularly impressed by the “best options available and good service.” Our approach stands out for being pressure-free and focused on the client’s satisfaction, ensuring that Susan and Tony felt they had made the right decision with no regrets.

The Movehappy Package

The Movehappy package provided great overall value. Our commitment to making the buying experience as stress-free as possible remained a key factor in their positive experience.

Recommending Movehappy

When asked whether they would recommend Movehappy, Susan and Tony’s response was a resounding yes: “Excellent customer service.” For them, the combination of Paul and Nathan’s professional yet friendly approach, their availability, and their genuine care for ensuring the perfect outcome made all the difference. Even after the purchase, Movehappy continued to provide support, reinforcing the team’s dedication to customer satisfaction.

Conclusion

For Susan and Tony Shiel, working with Movehappy transformed their property buying journey into an enjoyable, stress-free experience. Despite being new to the area, Movehappy’s expert guidance and customer-focused service helped them find their dream holiday home in Spain. Their positive experience highlights why Movehappy is a trusted partner for anyone looking to buy property abroad, offering a seamless, client-centric approach every step of the way.

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At Movehappy we want your experience of buying property in Spain to be a happy and stress free one. We work with a team of experienced accountants and lawyers who will assist you at every stage of your buying journey. They will help with the Spanish long stay visa application process as well as any other applications and processes you may need to complete after arriving in Spain.

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